Case Studies
Read interviews and see Helpfeel’s real-world results.
Efficient self-service at LIXIL: Leveraging VOC Data for Continuous Help Improvement
LIXIL, Inc.
業界 : 流通・小売・EC
CX transformation: Self-service and sales via website achieving a 96% drop in call volume
Odakyu Travel / Odakyu Electric Railway, Inc.
使用用途 : 顧客向けFAQ
業界 : 旅行・レジャー
課題 : 問い合わせを削減したい
LUSH's Ecommerce Contacts Decreased 10% in Four Months; Wrapping Paper Sales Increased 120%
LUSH Japan, Inc.
使用用途 : 顧客向けFAQ
業界 : 小売・EC・マーケットプレイス
課題 : 問い合わせを削減したい
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